Jeanne Meister, Founding Partner of Future Workplace discusses the future of work and how artificial intelligence is being used by human resource professionals to scan for job employees. #BoldTV
Posted by BoldTV on Friday, August 10, 2018
How can AI help people find jobs?
Bold Business Co-Host Julia Sun welcomed Jeanne Meister, founding partner of Future Workplace, to the show and noted that, although Future Workplace can help AI screen applicants out of the candidacy pool for a job, she wondered how AI actually can help people to find jobs as well (or if they can’t). Meister started off by saying that the hype of AI replacing and automating jobs is completely false. There is, in fact, Meister said, “a huge opportunity for AI to create more jobs.”
Meister said that you can learn what it is like to be interviewed by a chatbot by going on a site that has a chatbot named Aly (the company is Hilton Hotel). The way chatbots work is that you type in your ZIP code, and the type of job you are looking for, and then you get a ton of options. When you click one, you can even get the application sent directly to your cell phone. Companies are working with such AI to help people fill more jobs more quickly, in fact. And Meister is creating a course call Using AI for HR that will teach human-resources leaders in big companies how to better utilize artificial intelligence.
AI can shorten time to hire significantly.
“HR leaders need to stop being afraid of technology, and to embrace the potential of AI,” Meister said. “We need more AI training, to understand how to help the bottom line.”
Meister said that using AI to find the right candidate that is the right fit for a position also helps retention rates and employee satisfaction.
Advice for young people
Sun asked Meister what young people can do to make themselves more competitive when they encounter an AI bot while interviewing for a job position. Meister said that people should be themselves, use keywords that they put in their LinkedIn profile, and that talking to a bot “is an opportunity to ask a lot of detailed questions. Because the bot has been trained to answer a lot of detailed questions … you actually can do much deeper research when you are conversing with a bot.”